Contact Us

Contact Us

BDC Electrical Distributors
Unit 3, Mariner Business Park, Kings Way, Croydon, CR0 4GE

Tel   0844 478 0014

 

Sales and Product Information
If you would like to place an order by phone, or if you need help and advice on product selection and availability, please call our sales team on 0844 478 0014* or email us at sales@bdc.co.uk  Alternatively you can complete our contact form.

Customer Service Enquiries
Should your query be of a customer service nature please call us on 0844 478 0014*. Alternatively, you can email us at sales@bdc.co.uk. When contacting us regarding an after sales enquiry, if possible please e-mail by replying to your order confirmation as this usually gives us the necessary information to deal with your query promptly.

Delivery Information
We aim to provide our customers with the very best nationwide delivery service.  We work closely with a number of logistics partners to ensure fast, efficient deliveries across the UK.

How much does it cost?
FREE standard delivery is available to most UK mainland addresses (excluding the Scottish Highlands and Islands) for all orders over £200 (excluding VAT).  For orders under £200, a charge of £5.95 will be added to your basket.

Delivery to outlying areas and/or delivery of bulky/heavy items may incur additional charges. Most deliveries will require a signature, therefore please ensure that there will be someone available to sign for the parcel at the delivery address you choose. Our delivery partners operate Monday to Friday 9 til 6pm. If a parcel is returned to us because the courier has been unable to obtain a signature, there may be an additional charge to have your goods redelivered.

How long will delivery take?
Orders are normally delivered within 5 to 7 working days.  However, this is allowing for the fact many orders may include large, heavy products. Most orders containing smaller products will be delivered within 3-5 working days.

Please note, we will contact you once we have received your order to confirm details and let you know when you can expect delivery.  Orders placed via our website on Saturdays and Sundays will be processed on the Monday.

Appliance Removal
With effect from July 2007, the UK's Waste Electrical and Electronic Equipment (WEEE) Regulations encourages business and consumers to arrange collection and recycling of household electrical appliances. Electronic waste is one of the fastest growing waste streams increasing 5% per year, it has been estimated that landfill space in the UK will run out within the next 10 years.

As such, BDC is currently looking into providing our customers with a removal service for laundry, dishwashers, cookers, and refrigeration products.  This should be available via our website soon.  In the meantime, to dispose of these items and to find out how you can minimise your effect on the environment please visit www.recycle-more.co.uk. You will also find advice and tips on how to recycle waste electrical goods and other household items, making it quick and easy for everyone to recycle-more.